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Genteal Side Effects

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Common Genteal Side Effects


The most commonly reported Genteal side effects (click to view or check a box to report):

Eye Irritation (25)
Eye Pain (18)
Ocular Hyperaemia (16)
Vision Blurred (14)
Eye Pruritus (8)
Cataract (7)
Dry Eye (7)
Cataract Operation (7)
Corneal Abrasion (7)
Foreign Body Sensation In Eyes (6)
Lacrimation Increased (6)
Pruritus (4)
Eye Infection (4)
Eyelid Disorder (4)
Eye Swelling (4)
Fall (4)
Hypersensitivity (4)
Ulcerative Keratitis (3)
Weight Decreased (3)
Visual Acuity Reduced (3)

➢ More



If you or someone in your family has experienced a serious side effect to a health product, you are encouraged to report the experience to your health care professional (e.g. physician, pharmacist). You could also complete a copy of the side effect reporting form or report your side effect to FDA.

Genteal Side Effects Reported to FDA



Genteal Side Effect Report#9929451
Retinal Detachment, Dry Eye
This is a report of a female patient (weight: NA) from BR, suffering from the following health symptoms/conditions: NA, who was treated with Genteal (dosage: Six Drops Daily, start time: NS), combined with: NA. and developed a serious reaction and side effect(s): Retinal Detachment, Dry Eye after the beginning of treatment. This case can indicate the possible existence of increased vulnerability to Genteal treatment in female patients, resulting in Retinal Detachment side effect.
Genteal Side Effect Report#9866258
Instillation Site Pain
This report suggests a potential Genteal /00445101/ Instillation Site Pain side effect(s) that can have serious consequences. A 72-year-old female patient (weight: NA) from US was diagnosed with the following symptoms/conditions: NA and used Genteal /00445101/ (dosage: Unk) starting NS. After starting Genteal /00445101/ the patient began experiencing various side effects, including: Instillation Site PainAdditional drugs used concurrently:
  • Systane (2 Gtt, Bid)
  • Soothe /00256502/ (Unk)
  • Restasis (2 Gtt, Bid)
  • Methotrexate (0.5 Mg, Unk)
Although Genteal /00445101/ demonstrated significant improvements in a number of clinically relevant cases, troublesome symptoms, such as Instillation Site Pain, may still occur.
Genteal Side Effect Report#9865161
Pain, Eyelid Margin Crusting, Headache, Abnormal Sensation In Eye, Throat Irritation, Vomiting, Eye Irritation, Eye Pruritus
This Pain problem was reported by a consumer or non-health professional from US. A 82-year-old female patient (weight: NA) was diagnosed with the following symptoms/conditions: lacrimation increased. On
Dec 23, 2013 this consumer started treatment with Genteal (dosage: Unk Ukn, Unk). The following drugs were being taken at the same time:
  • Fish Oil (Unk Ukn, Unk)
  • Preservision Areds (Unk Ukn, Unk)
  • Restasis (Unk Ukn, Unk)
When using Genteal, the patient experienced the following unwanted symptoms/side effects: Pain, Eyelid Margin Crusting, Headache, Abnormal Sensation In Eye, Throat Irritation, Vomiting, Eye Irritation, Eye PruritusAlthough all drugs are carefully tested before they are licensed for use, they carry side effect risks. Some side effects, such as Pain, may become evident only after a product is in use by the general population.
Genteal Side Effect Report#9814798
Diabetes Mellitus, Pruritus, Eye Pain, Eye Irritation
This Diabetes Mellitus side effect was reported by a consumer or non-health professional from BR. A 57-year-old female patient (weight:NA) experienced the following symptoms/conditions: eye infection bacterial,hypertension.The patient was prescribed Genteal (drug dosage: 2 To 3 Times, Daily), which was initiated on NS. Concurrently used drugs:
  • Enalapril Maleate (1 Df, Daily)
  • Clortalidona (1 Df, Daily)
.After starting to take Genteal the consumer reported adverse symptoms, such as: Diabetes Mellitus, Pruritus, Eye Pain, Eye IrritationThese side effects may potentially be related to Genteal.
Genteal Side Effect Report#9265202
Eye Pain
This is a report of a 4-year-old male patient (weight: NA) from US, suffering from the following health symptoms/conditions: NA, who was treated with Genteal (dosage: 2 Drp, Daily, start time: NS), combined with: NA. and developed a serious reaction and side effect(s): Eye Pain after the beginning of treatment. This case can indicate the possible existence of increased vulnerability to Genteal treatment in male patients, resulting in Eye Pain side effect.
Genteal Side Effect Report#9203990
Eye Infection
This report suggests a potential Genteal Gel Eye Infection side effect(s) that can have serious consequences. A 76-year-old female patient (weight: NA) from US was diagnosed with the following symptoms/conditions: dry eye and used Genteal Gel (dosage: Unk Ukn, Unk) starting 201209. After starting Genteal Gel the patient began experiencing various side effects, including: Eye InfectionAdditional drugs used concurrently:
  • Restasis (Unk Ukn, Unk)
Although Genteal Gel demonstrated significant improvements in a number of clinically relevant cases, troublesome symptoms, such as Eye Infection, may still occur.
Genteal Side Effect Report#9104030
Keratitis, Blood Pressure Systolic Increased
This Keratitis problem was reported by a consumer or non-health professional from US. A 78-year-old female patient (weight: NA) was diagnosed with the following symptoms/conditions: dry eye. On
Dec 24, 2012 this consumer started treatment with Genteal (dosage: 1 Drp, Prn). The following drugs were being taken at the same time:
  • Cellulase (1 Drp, Prn)
  • Ringer (1 Drp, Prn)
  • Verapamil (360 Mg, Daily)
  • Coreg (6.25 Mg, Bid)
  • Hydrochloorthiazide (12.5 Mg, Daily)
  • Enalapril (20 Mg, Daily)
  • Naproxen Sodium (500 Mg, Bid)
When using Genteal, the patient experienced the following unwanted symptoms/side effects: Keratitis, Blood Pressure Systolic IncreasedAlthough all drugs are carefully tested before they are licensed for use, they carry side effect risks. Some side effects, such as Keratitis, may become evident only after a product is in use by the general population.
Genteal Side Effect Report#8978087
Eye Infection Bacterial
This Eye Infection Bacterial side effect was reported by a physician from US. A 73-year-old male patient (weight:NA) experienced the following symptoms/conditions: NA.The patient was prescribed Genteal Gel (drug dosage: Unk Ukn, Qid), which was initiated on 2002. Concurrently used drugs:
  • Ultram Er (200 Mg)
  • Proscar (1 Df (at Night))
  • Nitrostat (0.4 Mg,)
  • Lasix (20 Mg, Qd)
  • Aspirin (81 Mg, Qd)
  • Calcium Carbonate
  • Isordil (2.5 Df, Daily)
  • Altace (2 Df, Daily)
.After starting to take Genteal Gel the consumer reported adverse symptoms, such as: Eye Infection BacterialThese side effects may potentially be related to Genteal Gel.
Genteal Side Effect Report#8942480
Eye Irritation, Ocular Hyperaemia, Product Odour Abnormal
This is a report of a 78-year-old female patient (weight: NA) from US, suffering from the following health symptoms/conditions: dry eye, who was treated with Genteal Gel (dosage: Unk, start time: NS), combined with: NA. and developed a serious reaction and side effect(s): Eye Irritation, Ocular Hyperaemia, Product Odour Abnormal after the beginning of treatment. This case can indicate the possible existence of increased vulnerability to Genteal Gel treatment in female patients, resulting in Eye Irritation side effect.
Genteal Side Effect Report#8899024
Hypersensitivity, Eye Swelling, Swelling Face, Tremor, Blood Pressure Increased, Renal Impairment, Nausea
This report suggests a potential Genteal Mild To Moderate Hypersensitivity side effect(s) that can have serious consequences. A 73-year-old female patient (weight: NA) from US was diagnosed with the following symptoms/conditions: dry eye and used Genteal Mild To Moderate (dosage: 1 Df, Bid) starting
Sep 25, 2012. After starting Genteal Mild To Moderate the patient began experiencing various side effects, including: Hypersensitivity, Eye Swelling, Swelling Face, Tremor, Blood Pressure Increased, Renal Impairment, NauseaAdditional drugs used concurrently:
  • Polimixina + Neomicina + Dexametasona
  • Enalapril
  • Nexium 1-2-3 (400 Mg, Qd)
  • Crestor (10 Mg, Qd)
The patient was hospitalized. Although Genteal Mild To Moderate demonstrated significant improvements in a number of clinically relevant cases, troublesome symptoms, such as Hypersensitivity, may still occur.
Genteal Side Effect Report#8894860
Eye Pruritus
This Eye Pruritus problem was reported by a consumer or non-health professional from US. A 87-year-old male patient (weight: NA) was diagnosed with the following symptoms/conditions: dry eye. On
Sep 13, 2012 this consumer started treatment with Genteal Gel (dosage: 1 Drp, In Both Eyes At Night). The following drugs were being taken at the same time:
  • Prednisone (1 Drp, Daily)
  • Flomax ^csl^ (8 Mg, Daily)
  • Benazepril (40 Mg, In The Morning)
  • Wellbutrin /00700502/ (150 Mg, One In The Morning And One At Noon)
  • Finasteride (5 Mg, Daily)
When using Genteal Gel, the patient experienced the following unwanted symptoms/side effects: Eye PruritusAlthough all drugs are carefully tested before they are licensed for use, they carry side effect risks. Some side effects, such as Eye Pruritus, may become evident only after a product is in use by the general population.
Genteal Side Effect Report#8886312
Abortion Spontaneous, Eye Pain, Exposure During Pregnancy
This Abortion Spontaneous side effect was reported by a consumer or non-health professional from BR. A 32-year-old female patient (weight:NA) experienced the following symptoms/conditions: NA.The patient was prescribed Genteal Gel (drug dosage: 5 Times Daily), which was initiated on NS. Concurrently used drugs: NA..After starting to take Genteal Gel the consumer reported adverse symptoms, such as: Abortion Spontaneous, Eye Pain, Exposure During PregnancyThese side effects may potentially be related to Genteal Gel.
Genteal Side Effect Report#8880272
Corneal Opacity
This is a report of a 77-year-old female patient (weight: NA) from Country Not Specified, suffering from the following health symptoms/conditions: NA, who was treated with Genteal (dosage: 3 Mg/ml, Tid, start time: 2009), combined with:
  • Captopril (2 Df, Qd)
and developed a serious reaction and side effect(s): Corneal Opacity after the beginning of treatment. This case can indicate the possible existence of increased vulnerability to Genteal treatment in female patients, resulting in Corneal Opacity side effect. The patient was hospitalized.
Genteal Side Effect Report#8795675
Cataract, Fibromyalgia, Liver Disorder, Yellow Skin, Ocular Icterus, Malaise
This report suggests a potential Genteal Mild Cataract side effect(s) that can have serious consequences. A female patient (weight: NA) from BR was diagnosed with the following symptoms/conditions: dry eye,eye pruritus,eye irritation,fibromyalgia and used Genteal Mild (dosage: 1 Drop In Each Eye When Needed) starting 2003. After starting Genteal Mild the patient began experiencing various side effects, including: Cataract, Fibromyalgia, Liver Disorder, Yellow Skin, Ocular Icterus, MalaiseAdditional drugs used concurrently: NA. Although Genteal Mild demonstrated significant improvements in a number of clinically relevant cases, troublesome symptoms, such as Cataract, may still occur.
Genteal Side Effect Report#8334412-0
Foreign Body Sensation In Eyes, Instillation Site Pain
This Foreign Body Sensation In Eyes problem was reported by a consumer or non-health professional from United States. A 57-year-old female patient (weight: NA) was diagnosed with the following symptoms/conditions: eye irritation. On
Sep 01, 2010 this consumer started treatment with Genteal Pm Lubricant Eye Ointment (dosage: NA). The following drugs were being taken at the same time:
  • Lotemax
  • Soothe Xp
When using Genteal Pm Lubricant Eye Ointment, the patient experienced the following unwanted symptoms/side effects: Foreign Body Sensation In Eyes, Instillation Site PainAlthough all drugs are carefully tested before they are licensed for use, they carry side effect risks. Some side effects, such as Foreign Body Sensation In Eyes, may become evident only after a product is in use by the general population.
Genteal Side Effect Report#8133815-7
Liquid Product Physical Issue
This Liquid Product Physical Issue side effect was reported by a consumer or non-health professional from United States. A 60-year-old female patient (weight:NA) experienced the following symptoms/conditions: dry eye.The patient was prescribed Genteal (drug dosage: As Needed), which was initiated on
Jan 01, 2012. Concurrently used drugs: NA..After starting to take Genteal the consumer reported adverse symptoms, such as: Liquid Product Physical IssueThese side effects may potentially be related to Genteal.
Genteal Side Effect Report#8061182-6
Skin Exfoliation, Skin Fissures, Eye Pain, Eye Irritation
This is a report of a 63-year-old female patient (weight: NA) from United States, suffering from the following health symptoms/conditions: dry eye, who was treated with Genteal /00445101/ (dosage: Unk, start time: NS), combined with:
  • Restasis (1 Gtt, Bid)
and developed a serious reaction and side effect(s): Skin Exfoliation, Skin Fissures, Eye Pain, Eye Irritation after the beginning of treatment. This case can indicate the possible existence of increased vulnerability to Genteal /00445101/ treatment in female patients, resulting in Skin Exfoliation side effect.
Genteal Side Effect Report#8061027-4
Lacrimation Increased, Device Expulsion
This report suggests a potential Genteal Lacrimation Increased side effect(s) that can have serious consequences. A 69-year-old female patient (weight: NA) from United States was diagnosed with the following symptoms/conditions: ptosis repair,dry eye and used Genteal (dosage: NA) starting NS. After starting Genteal the patient began experiencing various side effects, including: Lacrimation Increased, Device ExpulsionAdditional drugs used concurrently:
  • Restasis (Unk)
Although Genteal demonstrated significant improvements in a number of clinically relevant cases, troublesome symptoms, such as Lacrimation Increased, may still occur.
Genteal Side Effect Report#8060873-0
Foreign Body Sensation In Eyes, Eye Irritation
This Foreign Body Sensation In Eyes problem was reported by a consumer or non-health professional from United States. A 68-year-old female patient (weight: NA) was diagnosed with the following symptoms/conditions: dry eye. On
Feb 01, 2011 this consumer started treatment with Genteal /00445101/ (dosage: NA). The following drugs were being taken at the same time:
  • Restasis (1 Gtt, Bid)
When using Genteal /00445101/, the patient experienced the following unwanted symptoms/side effects: Foreign Body Sensation In Eyes, Eye IrritationAlthough all drugs are carefully tested before they are licensed for use, they carry side effect risks. Some side effects, such as Foreign Body Sensation In Eyes, may become evident only after a product is in use by the general population.
Genteal Side Effect Report#8017999-7
This Death side effect was reported by a consumer or non-health professional from El Salvador. A 91-year-old female patient (weight:NA) experienced the following symptoms/conditions: NA.The patient was prescribed Genteal (drug dosage: NA), which was initiated on NS. Concurrently used drugs: NA..After starting to take Genteal the consumer reported adverse symptoms, such as: These side effects may potentially be related to Genteal.
Genteal Side Effect Report#8017063-7
This is a report of a 91-year-old female patient (weight: NA) from El Salvador, suffering from the following health symptoms/conditions: NA, who was treated with Genteal (dosage: NA, start time: NS), combined with: NA. and developed a serious reaction and side effect(s): after the beginning of treatment. This case can indicate the possible existence of increased vulnerability to Genteal treatment in female patients, resulting in Death side effect.
Genteal Side Effect Report#7806961
Lung Disorder, Pneumonia
This report suggests a potential Genteal Gel Lung Disorder side effect(s) that can have serious consequences. A 27-year-old male patient (weight: NA) from Country Not Specified was diagnosed with the following symptoms/conditions: dry eye and used Genteal Gel (dosage: 1 Drp, Qh) starting 200301. After starting Genteal Gel the patient began experiencing various side effects, including: Lung Disorder, PneumoniaAdditional drugs used concurrently: NA. Although Genteal Gel demonstrated significant improvements in a number of clinically relevant cases, troublesome symptoms, such as Lung Disorder, may still occur.
Genteal Side Effect Report#7685542-8
Cerebrovascular Accident, Mucosal Dryness, Hypoaesthesia, Sensory Loss, Dry Eye, Thirst, Aptyalism, Eye Irritation, Finger Deformity
This Cerebrovascular Accident problem was reported by a consumer or non-health professional from Canada. A 88-year-old female patient (weight: NA) was diagnosed with the following symptoms/conditions: dry eye,pain. On
Feb 04, 2010 this consumer started treatment with Genteal (dosage: Taken Very Often). The following drugs were being taken at the same time:
  • Tylenol-500
  • B12 ^recip^ (By Injection)
  • Xalatan (1 Gtt, 1x/day At Night Bedtime)
  • Xalatan
  • Vitalux
  • Tylenol-500 (650 Mg, Up To 6 Per Day As Needed)
  • Vitalux (1 Cap Am And Pm)
When using Genteal, the patient experienced the following unwanted symptoms/side effects: Cerebrovascular Accident, Mucosal Dryness, Hypoaesthesia, Sensory Loss, Dry Eye, Thirst, Aptyalism, Eye Irritation, Finger DeformityAlthough all drugs are carefully tested before they are licensed for use, they carry side effect risks. Some side effects, such as Cerebrovascular Accident, may become evident only after a product is in use by the general population.
Genteal Side Effect Report#7657294-9
Ocular Hyperaemia
This Ocular Hyperaemia side effect was reported by a consumer or non-health professional from United States. A 58-year-old female patient (weight:NA) experienced the following symptoms/conditions: dry eye.The patient was prescribed Genteal (drug dosage: 1-2 Drops At Bedtime), which was initiated on
Jun 05, 2011. Concurrently used drugs: NA..After starting to take Genteal the consumer reported adverse symptoms, such as: Ocular HyperaemiaThese side effects may potentially be related to Genteal.
Genteal Side Effect Report#7629213-2
Eye Irritation, Dry Eye
This is a report of a 77-year-old female patient (weight: NA) from United States, suffering from the following health symptoms/conditions: NA, who was treated with Genteal (dosage: Unk Ukn, Bid, start time: NS), combined with: NA. and developed a serious reaction and side effect(s): Eye Irritation, Dry Eye after the beginning of treatment. This case can indicate the possible existence of increased vulnerability to Genteal treatment in female patients, resulting in Eye Irritation side effect.


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The appearance of Genteal on this list does not mean that FDA has concluded that the drug has the listed risk. It means that FDA has identified a potential safety issue, but it does not mean that FDA has found a causal relationship between the drug and the listed risk.

What are common Genteal Side Effects for Women?

Women Side EffectsReports
Eye Irritation 18
Eye Pain 14
Ocular Hyperaemia 12
Vision Blurred 10
Cataract 7
Cataract Operation 7
Dry Eye 6
Eye Pruritus 6
Corneal Abrasion 5
Foreign Body Sensation In Eyes 5

What are common Genteal Side Effects for Men?

Men Side EffectsReports
Eye Irritation 7
Eye Pain 4
Eyelid Disorder 4
Ocular Hyperaemia 4
Vision Blurred 4
Corneal Abrasion 2
Eye Discharge 2
Eye Pruritus 2
Furuncle 2
Hypersensitivity 2

Track Your Side Effects

Note Your Observations

It is really important to keep track of your health symptoms, right from the time you start a new medicine. You can do it any way you prefer: in a notebook, in a computer file or using our online tool. You should also note down any other medicines you are taking at the same time, because there could be an interaction between these medicines.

Why Your Notes are Important

Your notes could be helpful in several ways:

  • You can use them to remind you of details that may alert your health care professional(s) to a problem
  • You will have a record to refer to in the future, in case you are ever prescribed the same medicine again

  • Log Form

    You can use the following log form to write down important information, like the date and time you experienced a side effect and your symptoms, how strong the symptoms were, and any other medicines you were using.

    Medicine Name and Dosage:
    Side Effects Scale Date & Time Other Medicine(s) or Treatment(s)
    Scale: 1 = very mild to 10 = very bad

    Side effects reports are analyzed to discover potential health product safety signals. Some important reactions may take an extremely long time to develop or occur infrequently. Continued monitoring of adverse reactions is thus essential to maintain a comprehensive safety and effectiveness profile of health products.

    You are encouraged to report negative side effects of prescription drugs to the FDA. Visit the FDA MedWatch website or call 1-800-FDA-1088.

    Genteal reports list potential signals of serious risks and new safety information that were identified using the FDA Adverse Event Reporting System (FAERS).
    FAERS is a database that contains information on adverse event and medication errors reports submitted to FDA by healthcare professionals (such as physicians, pharmacists, nurses and others), consumers (such as patients, family members, layers and others) and manufacturers.

    Discuss Genteal Side Effects

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    How Effective is Genteal for You?

    Exceeded Expectations
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    Genteal Safety Alerts, Active Ingredients, Usage Information

    NDC0078-0425
    TypeHUMAN OTC DRUG
    Proprietary NameGenTeal Moderate to Severe
    Namehypromelloses and carboxymethylcellulose sodium
    Dosage FormGEL
    RouteOPHTHALMIC
    On market since20090914
    LabelerNovartis Pharmaceutical Corporation
    Active Ingredient(s)CARBOXYMETHYLCELLULOSE SODIUM; HYPROMELLOSES
    Strength(s)2.5; 3
    Unit(s)mg/mL; mg/mL
    Pharma Class

    More About Genteal

    Side Effects reported to FDA: 101

    Genteal safety alerts: 2005

    Reported deaths: 3

    Reported hospitalizations: 9

    GenTeal Gel and GenTeal GelDrops

    Audience: Ophthalmologists, other healthcare professionals and consumers

    [Posted 11/22/2005] Novartis Ophthalmics and FDA notified healthcare professionals and patients of a voluntary recall due to a lack of sterility assurance of seven lots of two products, GenTeal Gel and GenTeal GelDrops, intended for use to relieve dryness of the eye. While the risk of potential contamination is believed to be very low, contaminated product could cause infections in susceptible people.

    The five lots of GenTeal Gel include about 142,500 tubes that were distributed nationwide from March to November 2004.

    The two lots of GenTeal GelDrops include about 12,000 dropper bottles that were distributed nationwide in October 2005.

    Test results for GenTeal Gel indicated the presence of mold in a small number of samples, leading Novartis to initiate a recall of the five lots. The species of mold that is suspected is generally not harmful, but has the potential to cause an eye infection in susceptible people, especially in those with compromised immune systems.

    [November 16, 2005 - Press Release - Novartis]

    Latest Genteal clinical trials